Supervisor, On Board Services - Talkeetna (Alaska Railroad)
4.
0 Temporary 2 days ago Full Job Description Supervises and oversees the daily On-Board Services business operations on passenger trains, including customer service, Tour Guides (on the south end), and onboard contractor services.
Works on planning the logistics for special event trains and charters; rides on the trains and ensures these events go smoothly.
Talkeetna Based Supervisors Works directly with the conductor on the Hurricane Turn train.
Works all customer service and on-board issues not related to train movement.
Works directly with Talkeetna depot staff to ensure train is clean, stocked and ready to go.
Reports problems and issues to Manager, On-Board Services.
Minimum Qualifications Education Requirements High School diploma or GED is required.
Work Experience Six months of experience in passenger operations or front line customer service experience required.
Six months of experience in a lead or supervisory role is required.
Certification/License Requirements Ability to obtain a CPR/First Aid certificate within 30 days is required.
Ability to obtain a Food Handler's card within 30 days is required.
Preferred Qualifications Previous railroad operations experience is preferred.
Previous experience in the tourism industry is preferred.
The full position description and example of duties for this position is located under Class Specifications (enter position title in Search):
https:
//www.
governmentjobs.
com/careers/Alaska/classspecs Additional Required Information Please include any REQUIRED AND DESIRED QUALIFICATIONS in your APPLICANT PROFILE and/or RESUME.
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment and whether full- or part-time.
Your application will be closely reviewed to determine if the responses are supported and minimum qualifications are clearly met.
If they are not, the applicant will not advance to the interview and selection phase of the recruitment.
Contact Information WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.
Requests for information may also be emailed to recruitment.
services@alaska.
gov.
For applicant password assistance please visit:
https:
//www.
governmentjobs.
com/OnlineApplication/User/ResetPassword Alaska Railroad Human Resources Department E-Mail:
arjobinfo@akrr.
com Mailing Address:
P.
O.
Box 107500, Anchorage, AK 99510-7500 Street Address:
327 West Ship Creek, Anchorage, AK Fax Number:
(907) 265-2542 Alaska Railroad Corporation is an equal opportunity employer Alaska Railroad Corporation BenefitsThe following briefly describes the main benefits available to regular employees of the Alaska Railroad Corporation.
Actual benefits differ by bargaining unit.
Retirement PlansARRC Pension Plan - Participation is mandatory.
You are automatically enrolled in the Plan when you meet the eligibility requirement of your bargaining unit.
Employees contribute 9% of their Earnings on a pre-tax basis.
The Railroad is exempt from participation in Social Security; however, Medicare Tax is withheld.
Participants vest with 5 years of eligible Vesting Service which entitles one to receive a pension benefit at retirement age.
Tier 2 Description (Employees hired after July 1, 2015)Normal Retirement Age is age 65, however, the plan allows one to retire as early as age 60.
The formula for a monthly Normal Retirement Benefits is 2% x Final Average Earnings x all Credited Service.
Early retirement, survivor and disability benefits are available for vested participants.
401(k) Tax Deferred Savings Plan - Participation is optional.
You may enroll once you meet the eligibility requirement of your bargaining unit.
Depending on the bargaining unit, there may be an employer match.
457 Deferred Compensation Plan - Participation is optional for non-represented employees.
Insurance and Flexible Spending Plans All plans are optional except the RR Dental Plan for bargaining unit employees.
Health Insurance PlanA comprehensive health insurance plan, self-insured by the ARRC and administered by Premera Blue Cross Blue Shield of Alaska.
Coverage is also available for the employee's spouse and dependent children.
ARRC and the participant share the premium cost.
Bargaining unit employees are Eligibility after 90 days, and non-represented employees are eligible as of the date of hire.
The Railroad offers a Prefered Provider Organization plan (PPO Blue Essentials) and a Consumer Directed Healthcare Plan with a Health Saving Account (Gold Essentials).
The Plans have the following features.
The Railroad also offers two dental plans.
The Railroad National Dental for repersneted employees The Alaska Railroad Optional Dental Plan for both represented and non-represented employees.
Paid Leave & Holidays Vacation Leave -accrual per bi-weekly pay period:
Represented Employees0-3 Years of Service = 4 Hours>3-15 Years of Service = 6 Hours>15 Years of Service = 8 Hours Non-Represented Employees0-3 Years of Service = 6 Hours>3-15 Years of Service = 8 Hours>15 Years of Service = 10 Hours Sick Leave:
accrues at 4 hours (Represented) or 2 hours (Non-Represented) per pay period.
10 Paid holidays For additional information regarding these benefits, please go to www.
alaskarailroad.
com.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Temporary 2 days ago Full Job Description Supervises and oversees the daily On-Board Services business operations on passenger trains, including customer service, Tour Guides (on the south end), and onboard contractor services.
Works on planning the logistics for special event trains and charters; rides on the trains and ensures these events go smoothly.
Talkeetna Based Supervisors Works directly with the conductor on the Hurricane Turn train.
Works all customer service and on-board issues not related to train movement.
Works directly with Talkeetna depot staff to ensure train is clean, stocked and ready to go.
Reports problems and issues to Manager, On-Board Services.
Minimum Qualifications Education Requirements High School diploma or GED is required.
Work Experience Six months of experience in passenger operations or front line customer service experience required.
Six months of experience in a lead or supervisory role is required.
Certification/License Requirements Ability to obtain a CPR/First Aid certificate within 30 days is required.
Ability to obtain a Food Handler's card within 30 days is required.
Preferred Qualifications Previous railroad operations experience is preferred.
Previous experience in the tourism industry is preferred.
The full position description and example of duties for this position is located under Class Specifications (enter position title in Search):
https:
//www.
governmentjobs.
com/careers/Alaska/classspecs Additional Required Information Please include any REQUIRED AND DESIRED QUALIFICATIONS in your APPLICANT PROFILE and/or RESUME.
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment and whether full- or part-time.
Your application will be closely reviewed to determine if the responses are supported and minimum qualifications are clearly met.
If they are not, the applicant will not advance to the interview and selection phase of the recruitment.
Contact Information WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area.
Requests for information may also be emailed to recruitment.
services@alaska.
gov.
For applicant password assistance please visit:
https:
//www.
governmentjobs.
com/OnlineApplication/User/ResetPassword Alaska Railroad Human Resources Department E-Mail:
arjobinfo@akrr.
com Mailing Address:
P.
O.
Box 107500, Anchorage, AK 99510-7500 Street Address:
327 West Ship Creek, Anchorage, AK Fax Number:
(907) 265-2542 Alaska Railroad Corporation is an equal opportunity employer Alaska Railroad Corporation BenefitsThe following briefly describes the main benefits available to regular employees of the Alaska Railroad Corporation.
Actual benefits differ by bargaining unit.
Retirement PlansARRC Pension Plan - Participation is mandatory.
You are automatically enrolled in the Plan when you meet the eligibility requirement of your bargaining unit.
Employees contribute 9% of their Earnings on a pre-tax basis.
The Railroad is exempt from participation in Social Security; however, Medicare Tax is withheld.
Participants vest with 5 years of eligible Vesting Service which entitles one to receive a pension benefit at retirement age.
Tier 2 Description (Employees hired after July 1, 2015)Normal Retirement Age is age 65, however, the plan allows one to retire as early as age 60.
The formula for a monthly Normal Retirement Benefits is 2% x Final Average Earnings x all Credited Service.
Early retirement, survivor and disability benefits are available for vested participants.
401(k) Tax Deferred Savings Plan - Participation is optional.
You may enroll once you meet the eligibility requirement of your bargaining unit.
Depending on the bargaining unit, there may be an employer match.
457 Deferred Compensation Plan - Participation is optional for non-represented employees.
Insurance and Flexible Spending Plans All plans are optional except the RR Dental Plan for bargaining unit employees.
Health Insurance PlanA comprehensive health insurance plan, self-insured by the ARRC and administered by Premera Blue Cross Blue Shield of Alaska.
Coverage is also available for the employee's spouse and dependent children.
ARRC and the participant share the premium cost.
Bargaining unit employees are Eligibility after 90 days, and non-represented employees are eligible as of the date of hire.
The Railroad offers a Prefered Provider Organization plan (PPO Blue Essentials) and a Consumer Directed Healthcare Plan with a Health Saving Account (Gold Essentials).
The Plans have the following features.
The Railroad also offers two dental plans.
The Railroad National Dental for repersneted employees The Alaska Railroad Optional Dental Plan for both represented and non-represented employees.
Paid Leave & Holidays Vacation Leave -accrual per bi-weekly pay period:
Represented Employees0-3 Years of Service = 4 Hours>3-15 Years of Service = 6 Hours>15 Years of Service = 8 Hours Non-Represented Employees0-3 Years of Service = 6 Hours>3-15 Years of Service = 8 Hours>15 Years of Service = 10 Hours Sick Leave:
accrues at 4 hours (Represented) or 2 hours (Non-Represented) per pay period.
10 Paid holidays For additional information regarding these benefits, please go to www.
alaskarailroad.
com.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
